Worldwide Free Shipping:

We proudly offer FREE worldwide shipping via! Please note that we require 3 to 4 weeks (Personalized Product) on average to fulfill your order. Rest-assured we are doing everything in our power to get your order to you as soon as possible! Once your order is dispatched, depending on your country or region, estimated delivery time is between 7 to 10 business days. Please consider any holidays, natural disasters or pandemics may impact delivery times.

Tracking your order:

You will receive a confirmation email and/or text message, if you provided a mobile phone number, containing a tracking ID and a link to follow the journey of your package. To track your package you can visit our Tracking Page. Please allow 1 to 3 working days for the tracking information to show.

Wrong address disclaimer:

It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at Business@bucklebarks.com if you believe you have provided an incorrect shipping address.

Exchange and Returns:

At BuckleBarks, each custom product is uniquely handcrafted based on the images you provide, making it truly one-of-a-kind and personalized just for you. As a result, we are unable to accept returns or exchanges for these items. However, your satisfaction is our top priority, and if your package arrives damaged or you encounter any quality issues, please don’t hesitate to reach out to us at Business@Bucklebarks.com. We’ll be happy to assist you and ensure your experience with BuckleBarks remains exceptional.

Lost or Stolen Packages

BuckleBarks is not responsible for lost or stolen packages. If your tracking information shows that your package was delivered to your address but you have not received it, please contact the shipping carrier directly using the details provided on our Tracking Page. For additional assistance or guidance on how to file a report, feel free to reach out to our customer support team at Business@BuckleBarks.com. We're here to help!